What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Designer: Getting Error 404 Not Found

    Asked by girts on February 03, 2015 at 07:50 AM

    I guess I have a problem when i try to change design of my form or chose theme the page doesnt open. It gives error like in photo.

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    JotForm Support

    Answered by Charlie on February 03, 2015 at 08:45 AM


    Apologies for the inconvenience. It seems that there is a temporary problem with the Form Designer, I'll escalate this immediately to our developers and back end team so that they can investigate further. We'll update you when the problem has been fixed.

    Thank you.

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    JotForm Founder

    Answered by aytekin on February 03, 2015 at 09:14 AM

    I have just checked the form designer and it does not happen to any more.

    I was informed that we did an urgent server security upgrade today and that has probably caused this temporary problem. Please try again and you should not encounter the