- Thomas AguileraAsked on October 14, 2011 at 04:29 PM
You shut me down due to someone spamming me, your team was deployed to search and resolve the issue is too why my account was hacked.Page URL:
- yasincoAnswered on October 14, 2011 at 04:30 PM
Well is your a spammer or phisher that is why othere than that your account will be enabled.
- JotForm SupportMike_TAnswered on October 14, 2011 at 06:05 PM
Thank you for contacting us. Are you sure that these are fake submissions? If you are 100% sure, we can decrease submissions count on your account, but only once.
As far as I can see, mentioned submissions came from different IPs and they are related to Russian "users".
I would suggest checking from where these users are came from, under website statistic, if possible. This might clear the problem up.
We are looking forward to hearing from you.