What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    You have disabled me

    Asked by Thomas Aguilera on October 14, 2011 at 04:29 PM

    You shut me down due to someone spamming me, your team was deployed to search and resolve the issue is too why my account was hacked.

    Page URL:
    www.twocolortees.com

  • Profile Image

    Answered by yasinco on October 14, 2011 at 04:30 PM

    Well is your a spammer or phisher that is why othere than that your account will be enabled.

    ~Yasin

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    JotForm Support

    Answered by Mike_T on October 14, 2011 at 06:05 PM

    Dear Thomas,

    Thank you for contacting us. Are you sure that these are fake submissions? If you are 100% sure, we can decrease submissions count on your account, but only once.

    As far as I can see, mentioned submissions came from different IPs and they are related to Russian "users".

    I would suggest checking from where these users are came from, under website statistic, if possible. This might clear the problem up.

    We are looking forward to hearing from you.