What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    jQuery Conflict Problem

    Asked by profileweb on February 03, 2015 at 10:23 AM
    This is not a fix of your form it is just unacceptable from JotForm that is causes issues like this that mean I have to rewrite a lot of my code for every site I do. Very frustrating and generally poor development by Jotform
  • Profile Image

    Answered by Shadae on February 03, 2015 at 01:00 PM

    Hi profileweb,

    We do apologize for any conflict issue that you are experiencing when placing your form on your website.

    As all websites are built differently, there is always a chance that there will be conflicting codes whenever an external element has been introduce, since it was not built with the same codes in mind.

    We advise our users to use the iFrame embed method as this will resolve most conflicting issues on a website. http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    If you prefer not to use the iFrame method, we would be happy to see how best we can assist you.

    Can you provide us with the issue that you are experiencing along with the URL to where your form is embedded?

    Thank you.

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    Answered by wazzupsoftware on May 19, 2015 at 10:03 AM

    I agree with profilewe! 

    We cannot style the contents of an iframe. We have a reason to use the source code. Fix the conflicts! You are telling your users that they should run the scripts in no conflict mode.

    But modify your scripts so that they don't cause any conflicts! Maybe you guys should let it run in no conflict mode!

    Please fix this!

     

    Kevin

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    JotForm Support

    Answered by Boris on May 19, 2015 at 10:18 AM

    Hello Kevin.

    In the future, please open a new thread for any questions, issues, or comments you have. It makes it easier to track current issues, and prevents confusion.

    When it comes to the scripting conflicts, we are using the Prototype scripting library, not JQuery. Unfortunately, the Prototype scripting library does not yet have a similar NoConflict mode that JQuery has implemented.

    The only solution for now is to either use your JQuery libraries in their NoConflict mode, for which it was designed, or you can use the iFrame embed method to avoid any scripting conflicts.

    We hope to have this issue resolved some time, but we can't give you any estimate on when that might be.

    Thank you very much for your understanding and support.

    With kind regards,
    Boris