- ShadaeAnswered on February 03, 2015 at 01:00 PM
We do apologize for any conflict issue that you are experiencing when placing your form on your website.
As all websites are built differently, there is always a chance that there will be conflicting codes whenever an external element has been introduce, since it was not built with the same codes in mind.
We advise our users to use the iFrame embed method as this will resolve most conflicting issues on a website. http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
If you prefer not to use the iFrame method, we would be happy to see how best we can assist you.
Can you provide us with the issue that you are experiencing along with the URL to where your form is embedded?
- wazzupsoftwareAnswered on May 19, 2015 at 10:03 AM
I agree with profilewe!
We cannot style the contents of an iframe. We have a reason to use the source code. Fix the conflicts! You are telling your users that they should run the scripts in no conflict mode.
But modify your scripts so that they don't cause any conflicts! Maybe you guys should let it run in no conflict mode!
Please fix this!
- BorisAnswered on May 19, 2015 at 10:18 AM
In the future, please open a new thread for any questions, issues, or comments you have. It makes it easier to track current issues, and prevents confusion.
When it comes to the scripting conflicts, we are using the Prototype scripting library, not JQuery. Unfortunately, the Prototype scripting library does not yet have a similar NoConflict mode that JQuery has implemented.
The only solution for now is to either use your JQuery libraries in their NoConflict mode, for which it was designed, or you can use the iFrame embed method to avoid any scripting conflicts.
We hope to have this issue resolved some time, but we can't give you any estimate on when that might be.
Thank you very much for your understanding and support.
With kind regards,