Validations not working on JS Embed form on the first load

  • sp4i6
    Asked on February 3, 2015 at 12:00 PM

    How come I receive completed forms without all mandatory fields?

    We have several mandatory questions on our form, but sometimes we receive submissions that only contain partial information. Why is this?

    Page URL: http://www.crohnsandcolitis.ca/site/c.dtJRL9NUJmL4H/b.9013431/k.A0F0/Application_Form.htm
  • Mike
    Replied on February 3, 2015 at 2:59 PM

    Thank you for contacting us.

    Please try to use an iFrame version of the form on your web page. It should fix the issue.

    Getting the Form iFrame Code

    In the meantime, I am escalating a bug report ticket to our Development Team to see if there is anything wrong with our JS Embed code.

  • Mike
    Replied on February 3, 2015 at 6:21 PM

    It appears that the issue with the required form fields has been fixed.

    If you notice it again, please let us know. Thank you.