What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I not charge sales tax

    Asked by drbrookes on February 03, 2015 at 12:23 PM

    The form is trying to charge sales tax how can I stop that

    sales tax paypal form payment form
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    JotForm Support

    Answered by Mike on February 03, 2015 at 03:17 PM

    Thank you for contacting us.

    If the sales tax is not configured on your form, then it is coming from your PayPal account settings. Please modify your sales tax and shipping charges via your PayPal account:

    PayPal Calculate Shipping and Taxes

    Please feel free to contact us if you need any further assistance.