What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We are no longer receiving submissions from Jotform to our email.

    Asked by ariact on February 03, 2015 at 01:52 PM

    Can someone please help us. We are no longer receiving submissions from Jotform to our email. Don't know why.

    email issue
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    JotForm Support

    Answered by Mike on February 03, 2015 at 04:33 PM

    Thank you for contacting us.

    According to our email logs, the messages are being sent. Can you please check a Spam folder via https://gmail.com? If the messages are there, you can add our sender address noreply@jotform.com as approved sender in Google Apps.

    If you need any further assistance, please let us know.