Submissions not showing

  • rainguard
    Asked on February 3, 2015 at 2:06 PM

    My form says I have over 28k submissions, but when I click to view submissions, it says there are no submissions to show.  

     

    We have 100,000 / month.  

     

    Where can I get these???  

  • Ben
    Replied on February 3, 2015 at 4:22 PM

    Can you please tell us if you are seeing the notification of no submissions in the inbox or in the Submissions Panel?

  • rainguard
    Replied on February 3, 2015 at 4:31 PM

    It is in the Submissions Panel.  Yesterday I was able to click Submissions and everything was there.  Today, there's nothing. No one has access except me.

  • rainguard
    Replied on February 3, 2015 at 5:00 PM

    Problem solved.

  • Ben
    Replied on February 3, 2015 at 5:55 PM

    Great to hear that.

    Based on what you have mentioned, I presume that either all fields were un-ticked in the right section or that the submissions were based on some date?

    Would you mind telling us what was the exact issue, as it might help someone else with the same problem?