What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Accidently had "Secure Form" enabled, can I revert it to non-secure?

    Asked by tourops on February 03, 2015 at 04:14 PM

    Hi. So I hit the max of 10 submissions for a Secure form.  I just went back and unchecked the box for a secure form, so can I continue receiving the allotted submissions for this form? Or will it be closed off permanently?



  • Profile Image

    Answered by raul on February 03, 2015 at 05:23 PM

    Upon checking your account, I noticed that you already passed your SSL submission limit (you had 11). Since you're reporting that you're not using the secure form URL anymore, I went ahead and reset your SSL submissions counter so you won't have any problems with your form.

    Please note that we're allowed to do this only one time per account.

    Should you require further assistance, please let us know.
    Thank you.