What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    do I need to have ARB recurring billing on Authorizenet in order for it to work with your form or do you somehow do the recurring billing?

    Asked by losoapp on October 14, 2011 at 08:21 PM

  • Profile Image
    JotForm Support

    Answered by idarktech on October 14, 2011 at 11:05 PM


    Yes, with JotForm you can collect payments on a periodic basis. This is ideal for subscriptions wherein you need to charge a fixed membership rate on a regular basis (monthly, yearly, etc) just like how JotForm would charge premium and professional plan users.

    When setting up Authorize.net integration in your form's Payment Tool Wizard, just select the option below:

    Then, setup a product or products representing the membership plan you're selling.

    You can even set up a trial period if you offer one in your product. You can also set a different first payment.

    We hope you find this information useful. Please let us know if you have any other questions or concerns. Thank you for using JotForm!

    ~Original post from Allan.

  • Profile Image

    Answered by losoapp on October 15, 2011 at 11:43 AM

    Thanks but do you do the recurring billing or should we pay the $10 fee with authorize.net for ARB? http://www.authorize.net/solutions/merchantsolutions/merchantservices/automatedrecurringbilling/

  • Profile Image
    JotForm Support

    Answered by mliz on October 15, 2011 at 12:05 PM

    JotForm does not handle the recurring billing. Authorize.net handles them Jotform simply creates the subscription on these services and they do the rest. They keep the credit card information on their database and charge the user periodically.  You should get in touch with authorize.net for more information on setting up recurring billing on your merchant account.

    Let us know if you have questions.