Dropdowns are not showing when viewing the jotform over mobile device

  • roxtheo
    Asked on February 3, 2015 at 4:55 PM

    I have a form called Return Merchandise Authorization and everything works and looks great except for on mobile devices. The dropdowns are not showing up. I have it set for Responsive in the settings.

     

  • Ben
    Replied on February 3, 2015 at 5:59 PM

    I see that the jotform is embedded using the full source code. For mobile phones we would recommend using iframe embedding instead.

    Please try and let us know if that resolves the issue for you.

  • roxtheo
    Replied on February 4, 2015 at 12:00 PM

    Yes that was the fix! Thank you!

  • Ben
    Replied on February 4, 2015 at 1:03 PM

    Great to hear that :)

    Do let us know if you have any further questions or issues and we would be more than happy to assist with them :)