Dropdowns are not showing when viewing the jotform over mobile device

  • Profile Image
    roxtheo
    Asked on February 03, 2015 at 04:55 PM

    I have a form called Return Merchandise Authorization and everything works and looks great except for on mobile devices. The dropdowns are not showing up. I have it set for Responsive in the settings.

     

  • Profile Image
    Ben
    Answered on February 03, 2015 at 05:59 PM

    I see that the jotform is embedded using the full source code. For mobile phones we would recommend using iframe embedding instead.

    Please try and let us know if that resolves the issue for you.

  • Profile Image
    roxtheo
    Answered on February 04, 2015 at 12:00 PM

    Yes that was the fix! Thank you!

  • Profile Image
    Ben
    Answered on February 04, 2015 at 01:03 PM

    Great to hear that :)

    Do let us know if you have any further questions or issues and we would be more than happy to assist with them :)