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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Dropdowns are not showing when viewing the jotform over mobile device

    Asked by roxtheo on February 03, 2015 at 04:55 PM

    I have a form called Return Merchandise Authorization and everything works and looks great except for on mobile devices. The dropdowns are not showing up. I have it set for Responsive in the settings.

     

    Page URL:
    http://store.coralseascuba.com/rma/

    create RMA Mobile settings dropdowns
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    Answered by Ben on February 03, 2015 at 05:59 PM

    I see that the jotform is embedded using the full source code. For mobile phones we would recommend using iframe embedding instead.

    Please try and let us know if that resolves the issue for you.

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    Answered by roxtheo on February 04, 2015 at 12:00 PM

    Yes that was the fix! Thank you!

  • Profile Image

    Answered by Ben on February 04, 2015 at 01:03 PM

    Great to hear that :)

    Do let us know if you have any further questions or issues and we would be more than happy to assist with them :)