What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If I cancel my plan, do I get my money back?

    Asked by sksrud28 on October 14, 2011 at 08:55 PM

    I just want to cancel my plan for this month. But if I cancel plan for this month, can I get my money back?

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    Answered by allanftd on October 15, 2011 at 12:26 AM

    Hi sksrud28,

    We're sorry but since you have been a JotForm member since 2011-07-05, we won't be able to grant your request for a money back. Note that our money back guarantee is only good for 30 days upon sign up date.

    Please let us know if you have any other questions or concerns. We hope to see you again here at JotForm.

    Thank you,
    Allan
    JOTFORM SUPPORT