What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form is Disabled?

    Asked by miguelcollazo on February 03, 2015 at 06:29 PM



    All my forms currently say "form not found" and that they are disable.

    why this happens?



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    JotForm Support

    Answered by Charlie on February 03, 2015 at 08:39 PM


    Upon checking your account, I see that you have two forms that were flagged by our anti-Phishing system as suspicious.

    Form 1:

    Form 2:


    You form has field names "username" and "password", this is actually a violation of our Terms, please check the section under "Phishing", our form builder was not designed to create log in forms (which means to capture or ask for username and passwords), this also includes sensitive information like bank details, credit cards, keys and the likes. 

    I've edited your forms and deleted the fields that violated our terms for me to re-activate your account. But, please do avoid using or creating similar field names or process, our anti-Phishing system will automatically scan your form and autosuspend your account.

    Kind regards.