What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not able to subscribe to bi-yearly subscription.

    Asked by Lepetitfairepart on February 04, 2015 at 07:10 AM
    Hello, I will wish to subscribe to the subscription, but I will wish to be paid monthly,
    when I arrive on the payment page , there are no proposal for a monthly subscription ?
    can you help me?Thank you,Sincerely,Nelly
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    JotForm Support

    Answered by ashwin_d on February 04, 2015 at 10:06 AM

    Hello Lepetitfairepart,

    I'm sorry for the trouble caused to you.

    When you select the desired plan, a new modal window will open where you will be able to select the payment schedule of 2 years. Please check the screenshot below:


    Alternatively, you can click on the following URL to upgrade your account to premium bi-yearly subscription:  https://www.jotform.com/upgrade?username=USERNAME&account_type=PREMIUM&period=biyearly 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!