What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Attachments Not Working?

    Asked by deepakm on February 04, 2015 at 09:08 AM

    My attachments not working here

    Page URL:

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    JotForm Support

    Answered by Charlie on February 04, 2015 at 11:05 AM


    I'm not sure if I understood you correctly, could you please provide us more details of your problem? I cloned your form for testing purposes and I was not able to reproduce the problem. I was able to upload a file and make a submission.

    Are you getting an error message or a similar? Or what you meant by 'attachment' is that it is not attached in the email notification sent to you? If that is the case, notifications will not attach file in the email, it will just only give the download link for the uploaded file.

    Do let us know if you need more information on this.

    Thank you.