What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Are you referring to your JotForm titled Word greeter? I see that the JotForm is viewed normally with the direct link.
Did you embed the form on any of your webpages and see the issue? If so, please provide us with the website URL where the JotForm is embedded so that we can take a look and guide you in the right direction.