What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Credit Card Processing

    Asked by lubbockperks on February 04, 2015 at 10:14 AM

    I currently only have Paypal connected to my JotForm account but my form gives customers the option of using paypal or paying with credit card.  If they opt to pay with Credit Card but I don't have a processor connected to my account, how will they be billed or I receive payment?

    Thank you!

    Page URL:
    http://form.jotform.us/form/50343617000137

    credit card JotForm billed
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    JotForm Support

    Answered by Kiran on February 04, 2015 at 12:27 PM

    I've tried submitting your JotForm and see that the form redirected to PayPal page. When I choose to pay using Debit or credit card, the page redirected to the page showing the following screen. 

    If the user is not having PayPal account, he can sign-up for a PayPal account by linking his card information so that it can be processed as a PayPal payment. So, it is not required to have any other processors to receive the payment.

    Hope this information helps!