- Linda MatthewsAsked on February 04, 2015 at 10:34 AM
- JotForm SupportBDAVIDAnswered on February 04, 2015 at 12:30 PM
We now have a new migration tool that can import all forms and response data in a single step.
Please see this blog post for more information: https://www.jotform.com/blog/129-Import-Both-Your-Forms-and-Responses-in-a-Single-Step-from-Adobe-FormsCentral
Also, the import tools are now automated. They give the results right away. But the data import can take more time. So, after entering form URLs or login details, you will get the forms on your account within 1-2 minutes. But the data may arrive after 10 minutes.
This happens because we are getting lots of requests and it takes time to get the data and load it into the account. So, the jobs are queued and processed in the order they arrive. If there is nothing else in the queue and if you only have 10 submissions you will probably get it in few minutes. Otherwise it may take 5 minutes or 50 minutes. It depends on the waiting jobs.