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99clarkjAsked on February 4, 2015 at 11:40 AM
We are having reports of the next stage button not working. Sometimes when you refresh the page it does work but most of the time it doesn't - and no customer in their right mind is going to refresh, they will just exit. Can you tell me why this isn't working well?
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99clarkjReplied on February 4, 2015 at 12:37 PM
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BillCameronReplied on March 9, 2015 at 10:53 PM
I'm having the same issue.
Sometimes it works, sometimes it needs a refresh, and at the the moment it doesn't matter how many times i refresh it wont work.
The back button is also there in the first page, which doesn't make any sense.
page URL:
http://www.pencil.com.au/get-started -
CharlieReplied on March 10, 2015 at 3:28 AM
Hi BillCameron,
To better assist our users, we advise them to create their own thread for each question or concern that they have, I went ahead and opened one for you. Please refer to this link instead: http://www.jotform.com/answers/530205. We will address to it accordingly.
Thank you.