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    Captcha not working

    Asked by fluetechinc on October 15, 2011 at 02:41 PM

    I am allowed to proceed when putting in both the wrong word/letters and just by pressing next. They no longer work!

    Page URL:
    http://www.fluetechinc.com/contact.shtml

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    JotForm Support

    Answered by idarktech on October 15, 2011 at 04:50 PM

    Hi there,

    I tested your form and yes it allows me to enter any letters which means I can proceed when hitting "Next" button.This because page break field wouldn't load the page when moving to next page, that's why verification of captcha code isn't working. But, when you actually enter the wrong captcha code and would attemp to submit your entry that's the time the Captcha would ask the right code . Have you ever noticed that one in your form? Which means Captcha is still working, it just can't verify when webpage isn't loaded. 

    So I would like to suggest, remove the page break and transfer your Captcha field anywhere in your main form. In this way your form should work great. 

    I hope you find this information helpful. Thank you.

    Regards,

    idarktech