What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do subscription payments work?

    Asked by Chuck  on February 04, 2015 at 01:08 PM

    How do subscription payments work? That is, if I am charging a client fifty dollars per month for a service, will that client have to be billed once a month once their first payment is collected on one of your payment partners like Authorize.net? Or, do I have to bill them and have them submit a payment each month?

    Thanks in advance for your prompt reply


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    JotForm Support

    Answered by Mike on February 04, 2015 at 02:40 PM

    Thank you for contacting us.

    The subscription payments are automated. It means that your payment form user will be billed automatically based on their billing cycle (e.g. each month, each year, etc.) and billing amount.

    The recurring payment option is available for major payment processing integrations: PayPal, Stripe and Authorize.Net.

    Please feel free to contact us if you need any further assistance.