What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Request for the ability to customize the appearance of the Terms & Conditions widget

    Asked by shiatsusushi on February 04, 2015 at 04:41 PM

    I have a widget in several of my forms (I agree to terms and conditions) but the check box is not visible any more. It was in the past. It can still be checked, but one has to guess where it is.

    Page URL:

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    Answered by raul on February 04, 2015 at 06:05 PM

    I've checked your site and it looks like the color of your background is very similar to the color that is used for the widget's checkbox.

    Please check the screenshots below:

    Unfortunately, at the moment the style of the widget cannot be customized.

    Let me submit a feature request ticket to our development team so they consider adding the ability to customize the style of the widget to make it more visible when necessary.

    Once an update regarding this matter shows up, you'll be notified here.
    Thank you.

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    Answered by Fernando on February 05, 2015 at 07:57 AM

    I don't think it is the background colour, because before, three months ago, it was visible. I have read other threads, and it seems I am not the only one with this problem

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    Answered by cloudyireland on February 05, 2015 at 08:18 AM

    Interesting, in my version the check box is visable but the terms & Conditions link is not visable...

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    Answered by KadeJM on February 05, 2015 at 11:00 AM

    We understand the concerns involved with this as we are already aware of the situation. Raul has opened a report and feature request for this issue and our developers will look into it for consideration to find a better solution as soon as they can.

    Once we know more then we will update your thread here.

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    JotForm Support

    Answered by TitusN on October 23, 2015 at 05:54 AM


    To improve visibility - we've added a "light" theme for dark backgrounds. 

    We've also added Custom CSS which would allow one to tweak the widget further: 

    Please give it a try - and let us know how we can help further.