What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Suspended account!?

    Asked by dhousew on October 16, 2011 at 12:14 AM



    My account  "DHOUSEW" with dhousew@gmail has been suspended due to so called phishing!!?  I run a website at https://www.dewberg.com and use the paypal and contact form from JotForm. This is a mistake, please review and fix this problem.

    Kindest regards,



    Page URL:

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    JotForm Support

    Answered by liyam on October 16, 2011 at 12:38 AM

    We apologize for your inconvenience.

    When I checked your account, I found out that you have a form that seems to look like a login form.  These types of forms get automatically suspended by our scanner due to abuse of jotForm users that do such things using our system, and that JotForm cannot process login forms as well.

    I have now reactivated your account.  You can now log back in.

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    Answered by dhousew on October 16, 2011 at 01:45 AM

    Thank You!

    Happy to be back with the family.

    Kindest Regards,


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    Answered by allanftd on October 16, 2011 at 02:03 AM

    You're welcome David, thank you also for allowing us to assist you today!