JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I did check your account and it seems you have already taken care of your account issue. Your account is successfully upgraded to premium monthly subscription and is in good shape currently.
Please be noted that when you reach submission limit, we send a warning email to you which gives you the time when your account will be disabled.