Dropdown is not saving information

  • jfgpapps
    Asked on February 5, 2015 at 10:23 AM

    On the form "NEW JFGP Day and Overnight Camp Needs-Based Scholarship Application" I updated a dropdown field for Name of Camp (added a new camp under --- Overnight Camps --- heading ).  Yeshiva Summer Program

    This is almost 3 quarters of the way down the form....I can see it when I edit the form but when I go to preview the form it is not there. I did save the form. 

    Jotform Thread 510503 Screenshot
  • Carina
    Replied on February 5, 2015 at 12:31 PM

    I checked the form and the two last options of the form matched the two options on the Jotform builder:

    Dropdown is not saving information Image 1 Screenshot 40

     

    Dropdown is not saving information Image 2 Screenshot 51

    I added a test option and saved and the option was added to the form:

    Dropdown is not saving information Image 3 Screenshot 62

    Did you have more than one window with Jotform builder open? As we have an auto-save feature active by default, that can revert to a previous version, when we have more than one Jotform builder open.

    Let us know if the problem persists.