How do sub-user accounts work?

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    Carolyn Breninger
    Asked on February 05, 2015 at 02:54 PM

    I guess I need to know how the sub-accounts work.

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    Answered on February 05, 2015 at 03:59 PM

    UPDATE: Effective October 2018 the Sub-User feature has been discontinued and is no longer available for creating new sub-users. If you had been using this feature previously, you're grandfathered. 

     If you would like to have additional users added to your account, please check out JotForm Enterprise.


    Having a sub-user allows you to provide access to another user in regards to your forms. They can view the submissions and they can edit the forms as well. The sub-user should have a JotForm account in order to continue.

    If you want to know more about creating a sub-user then please check this guide:

    Hope this answers your question. Thank you!

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    Nay-Lilly Designs 
    Answered on February 20, 2015 at 12:21 PM


    Can sub-users have control over their own forms, meaning as they log in under their own email, design their own forms etc? Can be hidden from other users or is all forms shared between sub-users?

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    Answered on February 20, 2015 at 02:06 PM

    Hi Nay-Lilly Designs,

    To better assist our users, we advise them to create their own thread for their own questions or concerns, for this time I've created one for you. Please refer to this link instead: We will address to it accordingly.

    Thank you.