What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do sub-user accounts work?

    Asked by Carolyn Breninger on February 05, 2015 at 02:54 PM
    I guess I need to know how the sub-accounts work.
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    JotForm Support

    Answered by Jan on February 05, 2015 at 03:59 PM


    Having a sub-user allows you to provide access to another user in regards to your forms. They can view the submissions and they can edit the forms as well. The sub-user should have a JotForm account in order to continue.

    If you want to know more about creating a sub-user then please check this guide: http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    Hope this answers your question. Thank you!

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    Answered by Nay-Lilly Designs  on February 20, 2015 at 12:21 PM


    Can sub-users have control over their own forms, meaning as they log in under their own email, design their own forms etc? Can be hidden from other users or is all forms shared between sub-users?

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    JotForm Support

    Answered by Charlie on February 20, 2015 at 02:06 PM

    Hi Nay-Lilly Designs,

    To better assist our users, we advise them to create their own thread for their own questions or concerns, for this time I've created one for you. Please refer to this link instead: http://www.jotform.com/answers/519815. We will address to it accordingly.

    Thank you.