How do I change my user name?

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    Tina Walsh
    Asked on February 05, 2015 at 04:48 PM

    I was never asked to create a user name which has made logging in on other devices nearly impossible for me. I would like to change the user name to my email address: twalsh@hrpt.ny.gov please. I tried to do so in the account settings and was not able to manipulate the data. Thank you!

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    Welvin
    Answered on February 05, 2015 at 05:39 PM

    Hi Tina,

    Changing username in the account settings is not possible. Only the support team can change it. Let us know your new desired username so we can check its availability and proceed. Provide at least 3 possible usernames.

    Thank you!

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    guest_50275012885050
    Answered on February 05, 2015 at 05:41 PM

    Thank you for your reply.

    I would like to change my username to one of the following (in order of preference)

    twalsh@hrpt.ny.gov

    education@hrpt.ny.gov

    HRPTeducation

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    jonathan
    Answered on February 05, 2015 at 07:21 PM

    As requested I have now change the username to HRPTeducation

    You need to re-login at http://www.jotform.com/login using the new username.

    Let us know if you need further assistance.

    Thanks.