My jotform's fields become locked after embedding it to my website

  • Profile Image
    Lauri 
    Asked on February 05, 2015 at 05:23 PM

    Hi, 

    I am using jotform as a widget within IM creator. 

    When I upload it into my website, the fields become locked and I am not able to fill them in.

    How can I fix this?

     

    Thank you, 

     

    Lauri

  • Profile Image
    Ben
    Answered on February 05, 2015 at 06:11 PM

    I took a look at your website Lauri and the jotform seemed to be working properly for me. Now I did see that it is embedded using js embed option which means that at any time if there are some conflicts in code on the page, your jotform would stop working.

    For this reason I would suggest using iframe embed code instead.

    Do let us know how it goes.