What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How To Cancel Other Forms in the Queue System of Import Tools of FormsCentral?

    Asked by cpcmec on February 05, 2015 at 10:32 PM

    I tried to import the forms and responses. I learned from another post why it was perhaps taking so long, as several of my forms were closed. I have opened them all and tried again but now it tells me the new request is in the queue. Just curious how to cancel the other request so I can import the open forms?

    This is a re-post of a comment on Import Your Forms and Responses In A Single Step From Adobe FormsCentral

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    JotForm Support

    Answered by Charlie on February 05, 2015 at 10:54 PM


    Unfortunately, there's no function to cancel your request as it is an automated system and has a queuing system. What I would recommend is that you try importing again using the tool.

    Also, may I know what you meant by the forms were "closed" has it been disabled in your FormsCentral and they are still in the queuing system of JotForm? If this is the case, could you please share us the form URL of those that were closed and you would like to cancel, I can then try to escalate it to the team that handles the migration.

    We'll wait for your response.

    Thank you.