What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I requested forms to be imported on 2/4/15 and have not seen that they

    Asked by bellwetherstl on February 06, 2015 at 08:45 AM
    I requested forms to be imported on 2/4/15 and have not seen that they have migrated yet. Is there a way to see if they are being processed or if I need to use the import tool again?

    This is a re-post of a comment on Import Both Your Forms and Responses in a Single Step from Adobe FormsCentral

    tool and OR import tool
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    JotForm Founder

    Answered by aytekin on February 06, 2015 at 08:46 AM

    The migrations were stopped for an half day because a problem. We have now started processing them again. So, you should receive your forms within a few hours at most. 

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    JotForm Founder

    Answered by aytekin on February 13, 2015 at 10:02 AM

    The problem was caused because you had a secondary account. I fixed things manually, and now all of your forms and responses are on your account.

    Thanks for your patience!