Getting Bounce backs on Autoreply

  • Profile Image
    mfranzeseink
    Asked on February 06, 2015 at 10:17 AM

    Hi,

    I love Jotform and it has been a great help. I do seem to be having a little trouble though. When someone enters and submits, I set up an AutoReply to thank them. I am now getting "mailer daemon" bounce backs after each and every auto reply. I was wondering if that may have something to do with Jotform since theres seems to be nothing wrong with my auto reply functions on any other emails.

     

    Thanks

    Michael

     

     

  • Profile Image
    Shadae
    Answered on February 06, 2015 at 12:38 PM

    Hi Michael,

    To confirm, you have an auto-reply setup within your email client for your JotForm submissions, however whenver a response is received you are receiving bounced emails?

    I do apologize for the issue that you are experiencing. I would recommending setting up an auto-responder on your form. This will automatically send an email to your user once the form has been submitted.

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder 

    I hope this helps, please inform us if you need further assistance.