What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Getting Bounce backs on Autoreply

    Asked by mfranzeseink on February 06, 2015 at 10:17 AM

    Hi,

    I love Jotform and it has been a great help. I do seem to be having a little trouble though. When someone enters and submits, I set up an AutoReply to thank them. I am now getting "mailer daemon" bounce backs after each and every auto reply. I was wondering if that may have something to do with Jotform since theres seems to be nothing wrong with my auto reply functions on any other emails.

     

    Thanks

    Michael

     

     

    Page URL:
    http://form.jotform.us/form/43354733628156

    autoreply bounce Emails JotForm auto reply
  • Profile Image

    Answered by Shadae on February 06, 2015 at 12:38 PM

    Hi Michael,

    To confirm, you have an auto-reply setup within your email client for your JotForm submissions, however whenver a response is received you are receiving bounced emails?

    I do apologize for the issue that you are experiencing. I would recommending setting up an auto-responder on your form. This will automatically send an email to your user once the form has been submitted.

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder 

    I hope this helps, please inform us if you need further assistance.