Is there a phone number to call you ?

  • Profile Image
    aLVARO 
    Asked on February 06, 2015 at 12:07 PM

    I have started a trial with a different name, and want to purchase a plan with the company name, how do I change that and how do I contact you when necessary as now.

     

    Await your response.

     

    Thank you

     

    Alvaro Carol 

    647 8598882

  • Profile Image
    Charlie
    Answered on February 06, 2015 at 02:01 PM

    Hi Alvaro,

    If you would like to change the username of the registered account that you have, you can request it to us. To request, just LOG IN to your account, post a question here in the forum requesting that you would like to change your username to a new one, make sure that you provide us two so that if the first one is already taken we can proceed on the second.

    Here's an example: I would like to change my username Charlie to {new username1} or {new username 2}.

    If you would like to purchase or upgrade your subscription plan, you just need to log in to your account and navigate to the Billing section. Here's a quick screenshot as a guide:

     

    Unfortunately, we do not have a phone support, but our forum is open 24/7 and we'll try our best to get back to you immediately when you have concerns or questions.

    I hope this helps. Do let us know if you need more information on this.

    Thank you.