- KarFreAsked on February 06, 2015 at 12:36 PM
I was able to transfer my existing FormsCentral forms. The directions were very easy! Unfortunately none of my responses transferred with them. What would you suggest as the easiest way to get my responses loaded? Did they not load because I have more than 100 existing responses and I only have the free version (although I'm seriously considering upgrading!)?
- JotForm SupportdavidAnswered on February 06, 2015 at 02:30 PM
In the migration tool, you have the option to import just your form or both your forms and their data:
If you chose the option to have both imported, the forms are imported rather quickly, the associated data does take a bit more time to go through. It has taken up to a day in some cases for larger accounts, though yours should not take nearly that long. Possibly 10-20 minutes per form for submissions.
If you did use the option to import both and your data still has not come through in the next couple of hours, let us know and we will be happy to have another look.