What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I transfer form responses from FormsCentral?

    Asked by KarFre on February 06, 2015 at 12:36 PM

    I was able to transfer my existing FormsCentral forms.  The directions were very easy!  Unfortunately none of my responses transferred with them.  What would you suggest as the easiest way to get my responses loaded?  Did they not load because I have more than 100 existing responses and I only have the free version (although I'm seriously considering upgrading!)?

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    JotForm Support

    Answered by david on February 06, 2015 at 02:30 PM


    In the migration tool, you have the option to import just your form or both your forms and their data:


    If you chose the option to have both imported, the forms are imported rather quickly, the associated data does take a bit more time to go through.  It has taken up to a day in some cases for larger accounts, though yours should not take nearly that long.  Possibly 10-20 minutes per form for submissions.

    If you did use the option to import both and your data still has not come through in the next couple of hours, let us know and we will be happy to have another look.