My forms are not coming over from Central Forms.

  • stroudshow
    Asked on February 6, 2015 at 3:31 PM

    Some have been days and others hours ago.

  • raul
    Replied on February 6, 2015 at 4:49 PM

    I see that you've created another thread reporting this same issue.

    To avoid any confusion, please refer to the mentioned thread to report any updates regarding this matter.

    Please note that we're receiving multiple import requests from other former users of FormsCentral and we're processing them in the order they arrive. So, it might take a while for your request to be processed.

    We appreciate your patience.
    Thank you.

  • stroudshow
    Replied on February 6, 2015 at 6:39 PM

    Can it take weeks?

  • raul
    Replied on February 6, 2015 at 6:48 PM

    I don't think so, could you please provide the URL of the form(s) that you've missing? and also confirm if you also entered your credentials to import the data captured in them or you chose to only move the forms.

    Thank you.

  • stroudshow
    Replied on February 6, 2015 at 7:25 PM

    https://adobeformscentral.com/?f=YoqJ2sf0Z3EOkc3cv5mQlQ

  • Welvin Support Team Lead
    Replied on February 7, 2015 at 12:58 AM

    I saw this form in your my forms list: http://www.jotform.co/form/50367076187865. I think this is the imported form.

    Thanks

  • stroudshow
    Replied on February 7, 2015 at 3:56 AM

    Ok thanks. i might need to re submit some others

     

  • Ben
    Replied on February 7, 2015 at 6:25 AM

    Please do note that if you have already submitted a form, then there is no need (nor you would be able to) submit the same form again.

    Once submitted it goes to our queue and as soon as it is first in line, it would be imported shortly and an email will be sent to you in regards to this.

    I would only suggest going to our import tool while you are logged in.

    Also, I would suggest taking a look at this thread here, which will give you a bit more details about the queue and the time needed: FormsCentral-Migration request is waiting in the queue

    If you have any further questions however, please do let us know.