- sigmapi1897Asked on February 06, 2015 at 03:45 PM
I am having issues integrating a form with Google Sheets. When the integration is processed through Jotform, it appears that the link is never fully generated. When clicked, it brings me to my Google Sheets dashboard, not the document itself.
See attached screenshot.
- KadeJMAnswered on February 06, 2015 at 05:28 PM
From what I can see the Spreadsheet Integration for Google appears to be generating invalid integration connection key on your end.
If this problem continues though then please let us know immediately and we'll look into it more.
Also please provide us with a link to your jotform that is giving you this issue.
- sigmapi1897Answered on February 09, 2015 at 11:41 AM
I am still having the same issue.
- JotForm SupportjonathanAnswered on February 09, 2015 at 12:47 PM
So far I could not reproduced the issue. I cloned your jotform http://www.jotformpro.com/form/43485311360954 and test the integration on my browser. It was all successful so far.
This is the shared google spreadsheet generated https://docs.google.com/spreadsheets/d/1aU2B9Dm4QNrgF8IaHPBqo2wA1KpHfg-ySvEU3Ndco1s/edit?usp=sharing
Can you please retry also using browser in Incognito mode, make sure you are also already logged in to your account at http://www.jotform.com/login and do the integration.
If still no success please let us know, and we will seek assistance from the higher team support.