Embedded form not working on mobile devices

  • Chikasez
    Asked on February 6, 2015 at 4:18 PM

    Hello,

    I've been researching this problem for the last two days hoping I didn't have to ask for help. I've done everything from changing the embedding code, to using the iframe code, the link and many other tweaks that are recommended but nothing has worked. I understand how to use code and tweak, not an expert but I understand how to do it if I'm given direction but unfortunately nothing has worked out to fix my form. I also currently have the mobile responsive widget but it still looks wacky on mobile phones. I have it up on my wix site. Here is the link to it so you can view it and see what I can do so it can be mobile friendly: http://www.celebluxlimos.com/#!reserve-form/cqqq

    I also attached a screenshot from what the form looks like on mobile.

    Any advice or hep would be very appreciated.

     

     

    Jotform Thread 511438 Screenshot
  • raul
    Replied on February 6, 2015 at 5:20 PM

    I've checked your website using my phone and this is how I see your form:

    Embedded form not working on mobile devices Image 1 Screenshot 30

    Could you please try to remove the widget and enable the form's responsiveness on the form builder?

    Embedded form not working on mobile devices Image 2 Screenshot 41

    Let us know if this makes any difference.
    Thanks.

  • Chikasez
    Replied on February 6, 2015 at 7:52 PM

    I'll try that thank you so much!

     

  • abajan Jotform Support
    Replied on February 7, 2015 at 1:05 AM

    You're quite welcome. Please keep us informed.

    Thanks