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  • Profile Image

    Why my notifier is not updated after adding/deleting fields in the form?

    Asked by SRWproducts on February 06, 2015 at 05:07 PM

    I created an email notifier and added some extra rows as heading between sections on my form but it will not update if I edit my form.

     

    The email notifier will update if I don't do extra styling. My form is long and I wanted to use the extra styling to help separate areas, but we will have to update this form throughout the year.

    Page URL:
    http://form.jotform.us/form/50265342924150?

    email heading sections rows and notifier updated changes form
  • Profile Image

    Answered by raul on February 06, 2015 at 05:50 PM

    Upon checking your notifier, I see that it has been customized.

    Please note that customized notifiers do not get automatically updated when changes are made to the form, you need to either update it manually or create a new one and leave the default format so it will get automatically updated upon changes.

    Please let us know if you need further assistance.
    Thank you.