What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why can't I download my PDFs?

    Asked by Lyndsay1 on October 17, 2011 at 06:41 AM

    Every time I try to download my forms it says:

     

    {"error":"WKPDF didn't return any data. <pre><\/pre>","success":false,"duration":"0.235"}
    Can you fix this? I need to send these details asap??!

    Page URL:
    http://www.jotform.com/pdf-submission/184543884748268160?

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    JotForm Support

    Answered by idarktech on October 17, 2011 at 06:55 AM

    Hi Lyndsay,

    The link you shared to us it working great, I got your files in just a second. Can you try downloading your PDF files on other browsers? you may also try clearing your browsers cache before downloading your file. 

    If the problem still persist please let us know so we can assist you further.

    Thank you so much!

    ~idarktech