- ibealionAsked on February 06, 2015 at 09:56 PM
I started the process of importing my Adobe FormsCentral forms with responses and it's been a few hours. How long does it take for the forms to appear in My Forms. My subscription with Adobe FormsCentral expires February 15th, so I need the forms imported by then so that I do not lose all of the logic in the forms.
- JotForm SupportWelvinAnswered on February 07, 2015 at 01:53 AM
Our apologies! I think this happens because we are getting lots of requests from Adobe Form Central Users and it takes time to get the data and load it into the account. Note that the jobs are queued and processed in the order they arrive. If there is nothing else in the queue and if you only have 10 submissions you will probably get it in few minutes. Otherwise, it may take longer than usual. It depends on the waiting jobs.
Also, once the process is completed, you should receive an email about it so please wait again for an hour and get back to us if no forms are imported in your account.