What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have not been able to log into my account.

    Asked by Brelix  on February 07, 2015 at 12:18 PM
    Anytime I try it never works, rather it takes me to the homepage back with a pop-up that keeps showing, and I have tried it using different browsers, still the same.
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    JotForm Support

    Answered by Kiran on February 07, 2015 at 02:41 PM

    I see that an account with username Brelix is registered with this email ID and is active in state. If you have forgotten the password, you may request for a password reset from the login screen.

    The password reset instructions will be sent to your email address. If you need any further assistance, please let us know. We will be happy to help.


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    Answered by Brelix  on February 08, 2015 at 07:55 AM

    No you're getting it wrong....I am very sure of my password and I have tried logging in with different browsers it does not tell me incorrect password, rather it only takes me back to the homepage without any message of incorrect password.

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    JotForm Support

    Answered by jonathan on February 08, 2015 at 11:24 AM

    I have sent an email password reset instruction for the username Brelix 


    Please check the email and follow the instruction to reset the password.

    Le us know if you are still not able to login to your account.