- warrendharrisAsked on February 07, 2015 at 03:22 PM
Help. I want to add a PayPal payment feature to my form.
However, when I click on any PayPal button, up pops a window that says "You can't add more than one payment tool."
That's fine by me. However, to my knowledge I don't already have another payment tool. I would gladly remove it if I did. So, how do I discover what payment tool I already have, and how do I delete it so as to be able to add a PayPal feature?
- JotForm SupportjonathanAnswered on February 07, 2015 at 04:01 PM
I assume this was the jotform http://www.jotform.us/form/50235663485155 involve.
When I checked your jotform, I noted that there was already a payment tool added, that was not yet configured.
I suggest you delete this payment tool using the delete x button on the upper right of the payment field.
Confirm the deletion, and then just re-add the new payment tool (paypal) and repeat the integration process.
Let us know if there are still issue.