What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by Flekkeroy on October 17, 2011 at 10:55 AM

    I upgraded my account to Premium today, but the account has not been upgraded. How long will it take before the account is upgraded?

    Thank you for your reply!

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    JotForm Support

    Answered by mliz on October 17, 2011 at 11:03 AM

    The upgrade is instant, as of the moment what I am seeing right now on our member database is that your account is already of Premium status. Please try to relogin to your JotForm account you should see increase in the limits indication that your account has been upgraded.

    Thanks for using JotForm!