What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I change my user name?

    Asked by shawnc1 on February 07, 2015 at 07:28 PM

    User name to match organization.

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    Answered by raul on February 07, 2015 at 08:30 PM

    Yes, we can change your username upon request.

    Please let us know at least 3 options of the new username you want to use (the other 2 options are in case the preferred one is already in use) and we'll change it for you.

    We'll wait for your response.

  • Profile Image

    Answered by shawnc1 on February 14, 2015 at 11:13 AM


    first choice: troop408




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    Answered by Shadae on February 14, 2015 at 05:22 PM

    Hi shawnc1,

    As requested, I have changed your user name to: troop408.

    Please inform us if you need further assistance.

    Thank you for using JotForm!