I Downgraded My Account From Premium But It Still Says It

  • Profile Image
    ilan
    Asked on February 08, 2015 at 07:30 AM

    Hi

    I tried to downgrade my account to the free option and even though I get a success result, the account stay at Premium account.

    Why?

     

    ilan

    i

  • Profile Image
    Sean
    Answered on February 08, 2015 at 11:11 AM

    Hello ilan,

    I checked your account and it shows that you are now a free user. Perhaps it is a cache issue. Can you try clearing your browser cache to see if the Premium account information will still be showing. I will await your response.


    Cheers!
    Sean