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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    I Downgraded My Account From Premium But It Still Says It

    Asked by ilan on February 08, 2015 at 07:30 AM

    Hi

    I tried to downgrade my account to the free option and even though I get a success result, the account stay at Premium account.

    Why?

     

    ilan

    i

    my account and free option
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    Answered by Sean on February 08, 2015 at 11:11 AM

    Hello ilan,

    I checked your account and it shows that you are now a free user. Perhaps it is a cache issue. Can you try clearing your browser cache to see if the Premium account information will still be showing. I will await your response.


    Cheers!
    Sean