- ilanAsked on February 08, 2015 at 07:30 AM
I tried to downgrade my account to the free option and even though I get a success result, the account stay at Premium account.
- SeanAnswered on February 08, 2015 at 11:11 AM
I checked your account and it shows that you are now a free user. Perhaps it is a cache issue. Can you try clearing your browser cache to see if the Premium account information will still be showing. I will await your response.