What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    noticfications wont send

    Asked by dancemotion69 on October 17, 2011 at 01:24 PM

    after i Entering the info and i click submit the form is proccessed but it would't send a confirmation e-mail

    how do i fix this

    http://www.jotform.com/?formID=12875300268

    Page URL:
    http://www.jotform.com/?formID=12875300268

  • Profile Image

    Answered by yasinco on October 17, 2011 at 03:34 PM

    Please wait while I check the editor!

    ~Yasin

  • Profile Image

    Answered by yasinco on October 17, 2011 at 03:38 PM

    Everything is fine on the editor, did you set it up correct? and if you would like to set it up do you want instructions?

    ~Yasin

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    Answered by fxr on October 17, 2011 at 04:30 PM

    I dont see any issues in our mail logs. 

    Have you checked your spam folders and/or added noreply@jotform.com to your trusted senders list?