How long does the import form from FormCentral takes

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    Asked on February 08, 2015 at 01:24 PM

    How long does the process take?

    A lot of users having the same problem. I think that if the import process sends e-mail when the process starts or end with errors or successful import the forms, everyone will be happy. Regards.

    This is a re-post of a comment on Import Your Forms and Responses In A Single Step From Adobe FormsCentral

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    Answered on February 08, 2015 at 06:07 PM

    Importing the forms from FornCentral to your Jotform account should only take a couple of minutes.


    Did you already used the custom import tool on your FormCentral forms?

    I checked your Jotform account/username jchenu  

    but so far, I see only one form and its doesn't look like a FormCentral imported form.

    Please try using the import tool on your formcentral forms if you haven't yet

     1. Navigate to our Import Forms page, click on "Import Form":





    Let us know if still not imported.


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    Answered on February 13, 2015 at 10:07 AM

    We are still investigating the reason why your data has not arrived. It is a big data with over 1000+ responses. So, something is messing things up. It is probably timing out before processing the whole data. 

    But, we will sort it out. I want you to know we are aware of this problem. 

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    Answered on February 13, 2015 at 11:39 AM


    thanks!Please keep me posted. 

    If I have to sign to a specific plan to suport this amount of data, please tell me.




    Jose Chenu

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    Answered on February 13, 2015 at 12:01 PM

    Your imported data is not counted towards your monthly free limit. So, you do not need to upgrade to a paid plan at this time. 

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    Answered on February 20, 2015 at 03:33 AM

    Hello jchenu,

    All of your submissions are imported now.

    Thanks for your patience and we apologize for inconvenience.