How long does the import form from FormCentral takes

jchenu
Asked on February 08, 2015 at 01:24 PM

How long does the process take?
A lot of users having the same problem. I think that if the import process sends e-mail when the process starts or end with errors or successful import the forms, everyone will be happy. Regards.

This is a re-post of a comment on Import Your Forms and Responses In A Single Step From Adobe FormsCentral
Jonathan

Jotform Support

Answered on February 08, 2015 at 06:07 PM

Importing the forms from FornCentral to your Jotform account should only take a couple of minutes.

Did you already used the custom import tool on your FormCentral forms?

I checked your Jotform account/username jchenu

but so far, I see only one form and its doesn't look like a FormCentral imported form.

Please try using the import tool on your formcentral forms if you haven't yet

1. Navigate to our Import Forms page, click on "Import Form":

Let us know if still not imported.

Thanks.
Aytekin

Jotform Founder

Answered on February 13, 2015 at 10:07 AM

We are still investigating the reason why your data has not arrived. It is a big data with over 1000+ responses. So, something is messing things up. It is probably timing out before processing the whole data.

But, we will sort it out. I want you to know we are aware of this problem.
jchenu
Answered on February 13, 2015 at 11:39 AM

Hi,

thanks!Please keep me posted.

If I have to sign to a specific plan to suport this amount of data, please tell me.

Regards,

Jose Chenu
Aytekin

Jotform Founder

Answered on February 13, 2015 at 12:01 PM

Your imported data is not counted towards your monthly free limit. So, you do not need to upgrade to a paid plan at this time.
Ceren

Director of Product Management

Answered on February 20, 2015 at 03:33 AM

Hello jchenu,

All of your submissions are imported now.

Thanks for your patience and we apologize for inconvenience.