Canceled but just got billed again

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    tonygold
    Asked on February 08, 2015 at 04:10 PM

    Hello,

     

    I canceled my premium prescription on Jan 5th, and then was billed on Jan 8th and again today. This needs to stop and i need to be refunded for 2 months of service.

     

    - tony

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    Jeanette
    Answered on February 08, 2015 at 07:16 PM

    Very sorry for this inconvenience. I've refunded $19.90 for the latest 2 charges. The subscription is now disabled. you should not get another charge anymore.