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tonygoldAsked on February 8, 2015 at 4:10 PM
Hello,
I canceled my premium prescription on Jan 5th, and then was billed on Jan 8th and again today. This needs to stop and i need to be refunded for 2 months of service.
- tony
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Jeanette JotForm SupportReplied on February 8, 2015 at 7:16 PM
Very sorry for this inconvenience. I've refunded $19.90 for the latest 2 charges. The subscription is now disabled. you should not get another charge anymore.