- FernandoAsked on February 08, 2015 at 11:24 PM
Hi, I had custom url for some of my forms, but a few days ago I have changed the DNS of my domain because I have a new hosting, the fact is after the last change of DNS automatically the forms stop working..
What should I do in order to use a new DNS and keep active my forms and custom urls ?
thank you very much
- JotForm Supportashwin_dAnswered on February 09, 2015 at 07:56 AM
If you have changed your DNS, you should go ahead and add a CNAME record which points to custom.jotform2.com. Basically you need to again follow the steps mentioned in the following guide on how to use custom domain with JotForm: http://www.jotform.com/help/144-How-to-use-Custom-Domains-with-Jotform
Hope this helps.
Do get back to us if you have any questions.