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oneminutebluesAsked on February 9, 2015 at 6:33 AM
We setup noreply@jotform.com and it wiliness notification. BUT WE NEVER RECEIVE THE AUTO RESPONDER"
Nothing seems to work anywhere! Sometimes thing come in, and sometimes they don't.
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Welvin Support Team LeadReplied on February 9, 2015 at 7:12 AM
Hi,
You are using our default noreply@formresponse.com. This shouldn't create any issues to the form, but if that's the case, you can add your own email address as the sender email through the SMTP or Mandrill methods:
http://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address
http://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form
I personally recommend Mandrill so limits won't be a problem in the long run. Note that mail servers limit the outgoing emails per day, I guess the majority is 100 emails per day. Mandrill allows you send emails for 12, 000 per month, flexible per day.
Thanks