- krisforkeAsked on February 09, 2015 at 11:49 AM
I have gone into my form, the email is set up correctly. I did a "test email" and it did not come through. I am not receiving submissions via my email. Here is the form link:
My email is firstname.lastname@example.org
Please let me know how I can receive email alerts when a form is submitted. Please reply to this email as I do not know where to look publicly.
Edelweiss Coton de Tulear
- JotForm SupportBDAVIDAnswered on February 09, 2015 at 12:50 PM
I checked our bounce-list, and your email address is not there, I also see that our mail logs shows good delivery of notifications:
Could you please check your spam folder? In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "email@example.com" sender: