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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Adobe FormsCentral Integration

    Asked by Christopher Daniel on February 09, 2015 at 12:42 PM

    Hello --

    I just submitted a request to import all forms and responses from our Adobe FormsCentral account.  I have not received a confirmation on this -- as I already have an account with JotForms.  Can you please confirm receipt of import request, and a time-frame as to when it will be operational?  Thank you in advance.

     

    Chris

    FormsCentral confirm responses hello all
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    JotForm Support

    Answered by Charlie on February 09, 2015 at 01:40 PM

    Hi Chris,

    Our developers are continuously improving the import tool. The import tools are now automated. They give the results right away. But the data import can take more time. So, after entering form URLs or login details, you will get the forms on your account within 1-2 minutes. But the data may arrive after 10 minutes. This happens because we are getting lots of requests and it takes time to get the data and load it into the account. So, the jobs are queued and processed in the order they arrive. If there is nothing else in the queue and if you only have 10 submissions you will probably get it in few minutes. Otherwise it may take 5 minutes or 50 minutes. It depends on the waiting jobs. 

    May I know if you have followed the instructions here correctly: http://www.jotform.com/blog/129-Import-Both-Your-Forms-and-Responses-in-a-Single-Step-from-Adobe-FormsCentral? You will need to add the username, password for your Adobe FormsCentral then you will need to add the email address for your JotForm account.

    Could you please try again the import tool and let us know if it works.

    Thank you.